My name is Ricardo Zevallos,

I am a highly personable Customer Service Professional with over five years of experience in web design, web development, online marketing, E-commerce, account management, claims and sales processing, and call-center operations.

 

Talent for identifying customer needs and presenting appropriate company product and service offerings. Quickly learn and master new technology; equally successful in both team and self-directed settings; and proficient in a range of computer systems, languages, tools and testing newer methodologies. Consistently recognized for technical troubleshooting skills used to rapidly and cost-effectively resolve challenging technical issues.

 

I have worked as an entrepeneur designing and developing websites. Therefore, I have dedicated myself to the studies of online marketing. My knowledge covers everywhere from Search Engine Optimization, Social Media, Pay Per Click (PPC), Pay Per Million (CPM), Backlinking, Copywrite, sales pages, squeeze pages and many more online marketing related tools.

 

Education

 

BTT College – Toronto, ON
Web Development (Html, JavaScript, PHP and Database Management) 2011
(Four-month Computer Programming Certificate)

 

Centennial College – Toronto, ON
Arts and Design Foundations, 2009
(Eight-month Arts and Design Media Program)

 

Centennial College – Toronto, ON
Computer Programming, 2008
(Four-month Programming Language Course)

 

General en Jefe Santiago Marino – Venezuela
Bachiller de la Republica de Venezuela, 2006
(High School “Bachiller” Studies)

 

Academia tecnica en sistemas – Venezuela
Computer Technology, 2001
(Four-month Hardware and Software Repair Course)