Highly personable Customer Service Professional with over five years of experience in web design, web development, online marketing, E-commerce, account management, claims and sales processing, and call-center operations.

Talent for identifying customer needs and presenting appropriate company product and service offerings. Quickly learn and master new technology; equally successful in both team and self-directed settings; and proficient in a range of computer systems, languages, tools and testing newer methodologies. Consistently recognized for technical troubleshooting skills used to rapidly and cost-effectively resolve challenging technical issues.